Privacy statement

Bernadette Mace is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including, correspondence, email, by telephone, via our website, and from other available sources, as well as cookies, other online tracking like Facebook Pixel and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, for example sharing your information with third party in order to fulfil your order, and in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

This site was built using Squarespace Inc. Squarespace uses analytics tools to help us measure traffic and usage trends for our site.  Squarespace and our other service providers may use cookies and other tracking means such as pixel tags.


Cookies are utilised to track certain behaviours, such as to identify when you have returned to a specific webpage.  This allows us to deliver certain information to you on subsequent visits and ultimately saves you time by quickly returning information such as your name, email address and postal address to us.  You can choose to accept or decline cookies through your web browser. Please note that if you decline to use cookies, you may not be able to fully use our website.

We strongly recommend that you consider the privacy statements of websites you choose to link to from our website so that you can understand how those third party websites may collect, use and share your information.  We do not accept responsibility for the manner in which the hosts of other websites use personal information that they may collect from you.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including where we are required to supply it to a third party for the purposes of fulfilling your order, where you consent to the use or disclosure or where we are required or authorised to do so by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

This website has been built on Squarespace Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stores through Squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Squarespace stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

For more information, you may want to read Squarespace’s Terms of Service here or Privacy Statement here.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Your Consent

By using this website, you are agreeing to our collection, disclosure and storage of your personal information in accordance with this policy.  We may revise this policy from time to time within our absolute discretion. Your continued use of our products, services or website or your continued dealings with us shall be deemed to be your agreement to and acceptance of the terms of this policy.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: